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DATE:

August 28, 2025

AUTHOR:

Inlayer Engineering Team

🚀 Features
🌟 Enhancements
🐛 Bug Fixes

API, Webex, and SIP Monitoring Enhancements

Enhanced API and portal features, SIP monitoring with webhooks, improved Webex sync and bulk imports, stronger TLS security, faster performance, and key device fixes.

🚀 New Features:

  • Customers can now configure Phone and Extension numbers for user records
    • Now available via the API and admin portal.
Configure phone and extension numbers for user record.
  • Added Webhook/notification support added for SIP registration status
    • We extended our monitoring capabilities to add support for both failure and success of SIP registration attempts.  This now works for multiple lines for any given device.
Multiple lines added.
      • This data is also available via the API.

🌟 Enhancements:

  • Webex
    • Updated our Sync process & capabilities with Webex.
      • You can now sync specific assets or all assets between Phonism and Webex.
Sync specific or all assets between Phonism and Webex.
    • Improved logging for Webex integration events
      • Actions and events that occur between Phonism & Webex are now more clearly logged
    • Added support for multi-line bulk imports via CSV for Webex
      • Customers can now import a CSV file that will provision all lines on Webex devices managed by Phonism. This shortens onboarding steps and accelerates customers' deployment time.
  • TLS/SSL
    • Updated all TLS certificates across all regions for TLS/SSL
  • Misc
    • Improved performance of “phone save” process.

🐛 Bug Fixes:

  • Fixed an issue with MTLS where Poly & Yealink devices were not provisioning over MTLS
  • Fixed an issue with Poly Edge devices improving first-boot functionality